The purchasing agent conducts a thorough assessment of potential suppliers to evaluate their capabilities, financial stability, track record, and alignment with the organization’s values and requirements.

The agent negotiates favorable terms and conditions with suppliers and ensures that contracts are clear, fair, and legally binding.

The agent maintains open lines of communication with suppliers, fostering a collaborative relationship. Regular meetings and updates help address concerns, share feedback, and align on objectives.

The agent continuously monitors supplier performance, including quality, on-time delivery, and responsiveness, to ensure that suppliers meet their commitments.

If any issues or conflicts arise with suppliers, the agent works proactively to address and resolve them, seeking win-win solutions.

The agent seeks opportunities to enhance the relationship with key suppliers through value-added activities, joint planning, and mutual growth strategies.

The agent collaborates with suppliers to identify areas for improvement and supports their development initiatives.

The agent utilizes performance metrics and scorecards to objectively evaluate supplier performance and provide feedback for improvement.

The agent assesses and manages risks associated with supplier relationships, such as supplier capacity, financial stability, and geopolitical factors.

The agent may promote supplier diversity by seeking out and engaging with minority-owned or women-owned businesses.

In the event of conflicts or disputes, the agent acts as a mediator to resolve issues and maintain a positive working relationship.

The agent seeks feedback from internal stakeholders and suppliers to identify areas for improvement in SRM practices and implements best practices accordingly.